LeGrande wishes they understood home audio

The biggest mistake I ever made was allowing my home builder to install AirQast (the crappy service LeGrande used to use) then when that craptastic POS was evident it wasn’t getting better, the company came out and switched it out for Nuvo. I had to move my time machine to the living room because of the same network issue and now it works, but it’s inconvenient to have office stuff in the living room.

They can’t even make a desktop app to use the service. It’s iPhone or iPad only and that may not sound like an issue for you, but the services Nuvo syncs with (Pandora, Spotify, etc) charge you to use them on a mobile device. So these free services would work fine if we had a desktop version of Nuvo but not if we can only get an iPhone app.

In the past support has directed me to purchase other LeGrande products they say would solve my many issues over the last couple of years but these products never really did what the support said they would and it turns out, “Sorry to suggest that product, we misunderstood what your needs were. Sorry, no refunds.” That’s after the looooooooooong time it takes them to even respond to support inquiries.

It’s probably already too late by the time you’ve read this and you already have the service installed. No one is going out trying to install this because any home audio pro will know this is crap and won’t provide it over other great services. Anyway, sorry you’re in the same boat as I am.

RKSPDS about Nuvo Player, v3.2